01 Jurisdiction and Legal Compliance

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of India, irrespective of the physical location of servers or users. All data processing activities are subject to compliance with applicable Indian laws, including the Digital Personal Data Protection Act (DPDPA), 2023, as well as applicable international privacy regulations such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) where relevant.

We maintain full operational visibility over all servers and systems used in the delivery of services.

02 Information We Collect

a. Personal Information

We may collect personally identifiable information such as:

• Name
• Email address
• Password (stored in hashed/encrypted form)
• Information voluntarily submitted via forms (e.g., contact form, account registration)

b. Search and Tool Query Data

When you use any tool on D.NIX — including DNS Lookup, WHOIS/RDAP, IP Info, Email Health, DNSSEC, Propagation, CT Logs, Batch Lookup, or Domain Compare — we collect data about the searches and queries you perform. This includes:

• Domain names, IP addresses, and email addresses submitted for lookup
• DNS record types queried (e.g., A, MX, TXT, CNAME, NS, etc.)
• Tool used and features accessed
• Query timestamps and frequency
• Results returned and response times

This data is collected for analytics, service improvement, and business purposes, including understanding usage patterns, improving tool accuracy, and optimising platform performance. Queries are not linked to your identity unless you are signed in to an account.

c. Non-Personal and Technical Information

Automatically collected information includes:

• IP address
• Browser type and version
• Operating system and device identifiers
• Referring URLs
• Pages viewed and session duration
• Cookie and tracking data

d. API Usage Data

If you use the D.NIX REST API, we collect API key usage logs including endpoints called, request parameters, response codes, and timestamps. This is used for rate limiting, abuse prevention, and usage analytics.

03 How We Use Your Information

Your information may be used for the following purposes:

• Operating, maintaining, and improving the Site and its tools
• Analysing search and query patterns for business intelligence and product decisions
• Responding to inquiries or support communications
• Sending transactional emails (e.g., account confirmation, API key alerts)
• Personalising content and user experience
• Monitoring system performance and detecting fraud or abuse
• Enforcing rate limits and terms of service
• Complying with legal obligations

We do not send marketing or promotional emails without your explicit opt-in.

04 Analytics and Tracking Technologies

We use industry-standard analytics tools to understand how users interact with the Site. These tools may collect usage data via cookies, pixels, or scripts. Analytics providers we may use include:

• Google Analytics
• Microsoft Clarity
• Yandex Metrica
• Self-hosted or privacy-focused analytics solutions

You can opt out of certain tracking features via your browser settings or through third-party opt-out tools provided by these services.

05 Cookies and Similar Technologies

Our Site uses cookies to enhance the user experience. These may be:

• Essential — required for authentication and core platform functionality
• Performance — for analytics and understanding usage
• Functionality — for saving preferences and settings
• Targeting — for personalisation or future advertising features

You may disable cookies via your browser settings, though certain features may not function properly as a result.

06 Data Sharing and Disclosure

We do not sell your personal information. However, we may share data with:

• Service providers — cloud hosting, analytics, email delivery, and infrastructure partners who are contractually bound to protect your data
• Legal or regulatory authorities — in compliance with Indian law or applicable international law, such as in response to a valid court order
• Business transfers — in the event of a merger, acquisition, or transfer of assets

07 Data Retention and Transfers

We retain your data only for as long as necessary for the purposes outlined in this policy, or as required by law:

• Server and query logs — retained for up to 90 days, then deleted or anonymised
• Account data — retained for as long as your account is active; deletable upon request
• Contact form submissions — retained for up to 12 months or until the inquiry is resolved
• API usage logs — retained for up to 90 days

Data may be transferred to and stored on servers located outside your country of residence, including but not limited to India. Such transfers comply with applicable cross-border data protection requirements.

08 Security Measures

We implement physical, administrative, and technical safeguards to protect your information, including:

• SSL/TLS encryption for all traffic
• Hashed password storage
• Server access controls and firewall rules
• Real-time monitoring of infrastructure
• Regular security audits and updates

Despite our efforts, no method of transmission over the internet is 100% secure. You acknowledge and accept this inherent risk.

09 Your Rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data ("Right to be Forgotten")
• Portability — request your data in a machine-readable format
• Objection — object to certain types of processing, such as analytics
• Withdraw consent — where processing is based on consent, you may withdraw it at any time
• File a complaint — with a data protection authority in your jurisdiction

To exercise any of these rights, please contact us via: https://www.dnix.in/contact

10 Children's Privacy

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently done so, please contact us immediately to request deletion.

11 Third-Party Links and Services

The Site may link to or integrate with external services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review their respective privacy policies before submitting any personal information.

12 Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the revised "Last Updated" date at the top. For significant changes, we will endeavour to provide more prominent notice. Continued use of D.NIX after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.